Quality Assurance

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// SERVICES

Scope of Testing

We perform a comprehensive range of software testing types, tailored to ensure high quality and alignment with user requirements. Our QA team uses both manual and automated testing approaches to meet the unique needs of each project. Here are some of the key types we rely on:

Learn more in our FAQs

Functional Testing

We verify that each feature operates exactly as specified, making sure that all functionalities meet end-user needs and align with business requirements. Using tools like JIRA, TestRail, Notion etc, we ensure functional testing confirms the software performs as expected.

UX Testing

Our UX testing focuses on the overall experience of the user, evaluating how intuitive, accessible, and satisfying the interface feels to ensure usability. We ensure that users can easily navigate the application and have an enjoyable, seamless experience throughout.

RELA-TECH integration and API testing services for seamless data flow between applications.

Design Testing

Design testing checks that the software’s visual elements are correctly implemented according to brand and style guidelines, ensuring consistency and aesthetic appeal. With tools like Figma we confirm that the final product aligns with visual expectations.

RELA-TECH performance and API testing services for high-speed and reliable applications.

Integration & API Testing

We validate the interaction between different software modules and external APIs to ensure smooth, accurate data exchange. Using tools like Postman, SoapUI, and Swagger, we confirm that components work well together, providing a seamless experience.

RELA-TECH compatibility testing to ensure software works across different platforms and devices

Performance Testing

Our performance testing evaluates the software’s responsiveness, stability, and scalability under different load conditions. Tools such as JMeter and LoadRunner, help us identify and resolve bottlenecks, ensuring optimal performance even under peak usage.

Security Testing

We conduct thorough security testing to identify vulnerabilities, assess potential risks, and ensure data protection and compliance with industry standards. Tools like OWASP ZAP, Burp Suite, and Nessus are key to our comprehensive security testing approach.

Compatibility Testing

We make sure the software functions consistently across various devices, browsers, and operating systems. By leveraging powerful tools like BrowserStack and CrossBrowserTesting, we deliver a uniform, smooth experience for users, regardless of their setup or device.

Regression Testing

After updates or changes, we run regression tests to confirm that previously functioning areas remain unaffected. Using tools like Jira,TestRail and TestComplete, we maintain stability over time, ensuring the software remains reliable with each release.

RELA-TECH design testing services ensuring visually appealing and user-friendly software interfaces.

End-to-End Testing

End-to-end testing simulates real-world usage scenarios, thoroughly validating the complete workflow from start to finish. Tools such as Cypress and TestProject help us confirm that the entire system operates efficiently and smoothly for the end user, ensuring optimal performance.

RELA-TECH automated script execution services for efficient and accurate software testing.

Automated Testing

We leverage automated testing tools to execute repetitive tasks efficiently. Using tools like Selenium, Appium, Cypress, WebDriverIO, Jenkins, and Cucumber, we ensure fast, reliable feedback on new features, supporting continuous integration and minimizing human error.

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// QA PROCESS

Quality Assurance process

Our structured QA approach focuses on thorough testing, identifying critical issues, and enhancing application reliability. From user story evaluation to final testing reports, we carefully examine every detail to ensure flawless performance.

Our QA team collaborates closely with you to thoroughly understand and prioritize all project requirements. From the very beginning, we establish clear communication channels to ensure that both teams are aligned on expectations and deliverables. As we move through each iteration of the development process, the QA team places a particular focus on testing the most critical backlog items, ensuring that no important features are overlooked.

In addition to this, we meticulously identify edge cases, which are often overlooked, to test the boundaries of the application and ensure robustness in a variety of real-world scenarios. This methodical approach helps us prioritize effectively and ensures that high-priority items are tested in a way that aligns with your business objectives.

We specialize in creating highly innovative and user-friendly mobile applications that are specifically tailored to meet the unique needs and goals of your business. Our team brings a wealth of experience and technical expertise to each project, ensuring that the mobile solutions we create not only serve your business objectives but also provide a seamless, engaging user experience.

We take a customer-centric approach, putting your target audience's needs at the forefront of our design and development process. From concept to deployment, our team provides expert guidance every step of the way, ensuring that your mobile application is built with the right features, functionality, and design to succeed in a competitive market.

The QA team is meticulous in the creation of detailed test cases that outline clear objectives, steps, and expected outcomes for each test scenario. Using tools like TestRail, these test cases are documented and carefully reviewed to ensure they cover all critical aspects of the application. Once these cases are established, we move into the testing phase, focusing not only on verifying that each individual feature works as expected but also on testing new features in the context of the whole system.

To ensure the highest level of quality, we also schedule periodic regression tests to evaluate new updates, focusing on testing interactions between components and assessing potential integration issues after delivery, guaranteeing that everything functions smoothly within the broader system.

After the test cases are finalized, testers begin manual testing of each feature, evaluating everything from functional requirements to design consistency. This testing includes checking for adherence to the project’s design specifications and ensuring that all features perform as intended. In addition to this functional testing, we conduct exploratory testing, where testers take a more hands-on approach, interacting with the application as an end-user might.

This allows us to assess the overall usability of the application and identify any potential issues that might not be evident through standard test cases. The goal is to simulate real-world interactions to uncover bugs that could negatively impact the user experience.

When bugs are found, our team acts quickly to create detailed reports that document each issue comprehensively. These reports are logged in the customer's preferred project management or bug-tracking tools, such as Jira, Notion, or Asana, ensuring that everything is organized and traceable. For smaller projects, we can also deliver bug reports in a simple, easily accessible format, such as a Google Doc, which contains all the relevant information about the issue.

The reports include detailed descriptions of the bug, steps to reproduce it, screenshots, and any other pertinent details to make the debugging process as efficient as possible. This thorough documentation ensures that all team members have the necessary information to address each issue promptly and effectively.

Before and after each release, our QA testers perform sanity checks to ensure that no existing functionality has been negatively impacted by new changes. These checks help verify that core features continue to work as intended and that no unintended regressions have occurred. For specific features that are particularly vulnerable to disruption due to recent updates, we conduct targeted regression tests to verify their stability and functionality.

These tests are often a combination of manual and automated testing, allowing us to efficiently check multiple areas of the application. By conducting these checks, we ensure that the integrity of the application is maintained throughout the development process and that each new update doesn’t introduce unforeseen issues.

After the testing phase, you will receive a comprehensive Test Summary Report that provides a detailed overview of all the testing activities that took place, along with a summary of the final results. This report will include an analysis of all the test cases that were executed, any bugs that were identified, and a clear indication of the overall product quality.

By reviewing this report, stakeholders can make informed decisions about the next steps, including whether the product is ready for release or if further revisions are needed. This report serves as a valuable tool for assessing the effectiveness of the testing process and provides transparency throughout the entire development lifecycle.

// SOFTWARE SOLUTIONS

Application Types

RELA-TECH SaaS web application development services for scalable cloud-based solutions

SaaS Web Applications

RELA-TECH mobile app development services for iOS and Android platforms

Mobile Applications

RELA-TECH enterprise application development services for large-scale business solutions

Enterprise Applications

RELA-TECH desktop application development services for reliable and high-performance solutions

Desktop Applications

RELA-TECH e-commerce platform development to create reliable and secure online stores

E-commerce Platforms

RELA-TECH mobile application development services for innovative and user-friendly mobile solutions

Gaming Applications

Websites

Internet of Things (IoT) solutions for modern business needs

IoT Applications

//TESTING STRATEGY

Smart combination of manual & automation testing

We are able to perform manual exploratory testing for your solutions and check where it is optimal to implement automated testing. In general, also based on the maturity of the app, our approach is a smart combination of both types of testing.

Our team can help you with:

The organization of automated testing from scratch in a few clicks and ensuring uninterrupted management
The streamlining existing quality control processes in a project by advice from QA Tech Lead, who will create a master test plan and build a process

Clear instructions for environment setup and automated script execution.

Continuous, Performance and API testing

Test scripts in Java, JavaScript, Python etc

And tools like Selenium, Cypress, WebDriverIO, Cucumber etc

Continuous, Performance and API testing

// We Offer More Than Just Good Coding Skills

Let's talk about your project.

//CASE STUDIES

Our Projects

We take pride in delivering innovative digital solutions tailored to our clients' needs. Explore our case studies to see how we've helped businesses thrive with cutting-edge technology.

QA Testing for a Cybersecurity Management SaaS Platform

QA Testing for Shopify/Magento eCommerce Websites

QA Testing for SaaS CRM App for B2B Sales

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// BUSINESS MODEL

Engage with Flexible Models

We offer flexible business models to ensure a convenient and efficient collaboration tailored to your needs. All of our QA team members are ISTQB-certified testers, adhering to globally recognized standards in QA services.

Fixed Monthly Fee

Ideal for ongoing projects with a regular workload.

Dedicated Augmented QA members assigned to your project
Fixed monthly rate for predictable budgeting
Minimum commitment: 6 months

Per Hour Based

Best for projects with an irregular workload.

Flexible QA team engagement on an hourly basis
Pay only for the hours needed
Minimum commitment: 3 months

Hybrid Model

Suitable for projects with both steady and fluctuating demands.

Combination of a Dedicated Augmented QA member and a flexible QA team
Fixed monthly rate plus an hourly rate for additional needs
Minimum commitment: 6 months

Fixed Budget

Designed for short-term projects with a limited scope.

Flexible QA team engaged as required
One-time rate for cost-effective short engagements
Typical duration: 1-3 months

// WHY RELA-TECH?

Why choose RELA-TECH for QA Services?

Choosing the right partner for software testing is crucial for your product’s success. Here’s why RELA-TECH is a trusted choice for QA services:

Proven Experience
Our founders and key members have over 10 years of experience in software testing, with clients worldwide across nearly every industry. We bring global best practices and deep industry insights to each project.

Highly Skilled Team

Our testers are ISTQB certified and trained & mentored by our QA Lead with worldwide best practices. They are not only technically strong but also skilled in clear communication and collaboration with international clients. Our team has an average of 3-8 years of hands-on experience.

Specialized Experts
Each team member specializes in a specific area, allowing us to provide high-quality testing for mobile apps, web applications, e-commerce, games, performance, security, and more. We offer both manual and automated testing expertise.

Real Device Testing Lab
We have access to over 15 modern mobile platforms, allowing us to test on real devices rather than emulators. This setup ensures reliable results that reflect real user experiences.

With RELA-TECH, you get a dedicated QA partner that’s focused on delivering high-quality results tailored to your needs.

Flexible Engagement Models

We offer various engagement options to fit your project’s needs, including fixed monthly fees, per-hour rates, hybrid models, and fixed budgets for short-term projects. This flexibility ensures you get exactly the level of support you need, when you need it.

//TESTIMONIAL

We are Trusted
15+ Countries Worldwide

Zarq Iqbal, Donorbox, USA

"RELA-TECH’s seamless QA process ensured smooth transactions and cross-device compatibility. Their expertise, attention to detail, and professionalism were outstanding. I highly recommend their services."

Another client testimonial showcasing RELA-TECH's success

Sivand Lakmazaheri, iTruss

"RELA-TECH QA is methodical and thorough. They tested a Windows app across platforms, evaluating GUI responsiveness, data accuracy, and PDF report formatting. Their professionalism, attention to detail, and communication were excellent."

How can software testing help my business?

QA services are essential for building a strong reputation and meeting customer expectations. With a dedicated QA team, you can consistently deliver high-quality products, fostering customer loyalty and staying competitive in the market. Our QA team collaborates with you from the start, ensuring the final product meets your standards. We focus on creating software that is both visually appealing and free from defects, which is vital for customer satisfaction.
When should I start engaging a QA Engineer?

Engaging a QA Engineer early, ideally when your MVP is nearly ready, is highly cost-effective. Early QA involvement helps catch and resolve issues before release, saving you time and resources. Addressing defects before users interact with your product helps build trust and customer loyalty.
How do you provide software testing services?

At RELA-TECH, we integrate QA into every phase of development to ensure a high-quality final product. With over a decade of experience, our skilled QA experts thoroughly analyze your systems, create a tailored testing plan, and work proactively to prevent issues. Our approach allows us to stay within budget and timelines, delivering a product that meets your expectations and is free from critical defects.
Can RELA-TECH work with our in-house development team?

Yes, we work seamlessly with in-house teams, providing support wherever you need it, from project planning to final release. Our team communicates closely with your developers to ensure QA processes align with development timelines and project goals.
Can you scale your QA team if our project grows or requirements change?

Yes, we can scale our team to match your evolving project needs. Whether you need more testers for a large release or to support additional test environments, our team is adaptable and ready to meet increasing demands.